Have a question that isn't here?

If you have a question which isn't answered here, please don't hesitate to get in touch. We would love to hear from you.

How can I get a quote?

Getting a quote is simple - whether it's fully fitted or supply only, prices are displayed here on our website for your viewing.

Telephone: Call us on 0800 910 1122 

If you can't see a price for a specific item, then please call or send your details through the contact us page, where we will be happy to advise and price your enquiry.

What areas do you cover?

We provide our services to the whole of Mainland UK including the islands.

We also ship our products to the rest of the world (supply only).

How long will my order take?

Fully fitted doors

If we are installing a door for you, the process takes on average 2-3 weeks from confirming sizes. We have been known to fit doors within 1 week or sooner in emergency cases.

Some doors may take longer but would advise upon request.

 

Supply only doors

If we are delivering your doors for you to DIY/self fit, this would normally take around 2 weeks.

Again, some doors may take longer but would advise upon request.

What guarantee do you offer?

Upvc External Doors

All White and Coloured panels, and profiles, supplied by the company are guaranteed for a period of 10 years against warping, cracking, splitting, fading or discolouration.

All Rosewood, Mahogany, Golden Oak and Irish Oak panels and profiles supplied by the company are guaranteed for a period of 5 years against warping, cracking, splitting, fading or discolouration.

The Q-Lon high performance weatherseal gasket system carries a Lifetime guarantee against cracking, splitting or deterioration in any way.

All hardware carries a guarantee of 1 year from the date of delivery/installation against mechanical failure.

All double and triple glazed units are guaranteed for a period of 5 years against delamination (Breaking down of the rubber seal causing a misted glazed unit).

 

Composite External Doors

All White and Coloured frames supplied by the company are guaranteed for a period of 10 years against warping, cracking, splitting, fading or discolouration.

All Rosewood or Golden Oak frames supplied by the company are guaranteed for a period of 5 years against warping, cracking, splitting, fading or discolouration.

GRP skin is guaranteed for a period of 10 years against fading or delamination.

The Q-Lon high performance weatherseal gasket system carries a Lifetime guarantee against cracking, splitting or deterioration in any way.

All hardware carries a guarantee of 1 year from the date of delivery/installation against mechanical failure.

All double and triple glazed units are guaranteed for a period of 5 years against delamination (Breaking down of rubber seal causing a misted glazed unit).

 

Upvc internal & Timber internal doors

All internal doors are covered for a period of 1 year against fading, warping, cracking, splitting or discolouration. Note: All unfinished timber doors must be finished to the manufacturer's recommendation, which are provided with each internal wooden door.

How much is delivery?

Delivery on doors is Free to the following areas:

  1. England - Free
  2. Wales - Free
  3. Scotland - Free with exception of postcodes PA, PH, IV, KW, ZE and HS which may incur an additional cost depending on size. 
  4. Ireland will incur a cost which can be made upon request.

Call 0800 910 1122 for details.

Small items may incur a small charge unless buying with a door in which case delivery is free. For information regarding delivery call 0800 910 1122 for further details of advice.

What payment methods are available?

Payment methods available

  1. Credit card
  2. Debit card
  3. BACS - Direct transfer
  4. Paypal
  5. Direct through our payment partners - Sage Pay

What colours can I have for my new composite door?

We can now provide our composite doors in the following colours

Doors and frames can be of the following colours either side.

 

Standard colours

  • White
  • Black
  • Blue
  • Green
  • Red
  • Woodgrain - Oak
  • Woodgrain - Redwood/Rosewood

 

Superior colours

  • Chartwell green
  • Anthracite grey
  • French grey
  • Aubergine
  • Cream
  • Duck egg blue

 

Custom colours

 

Mix and match 

  • Doors and frames can be combined to have any colour

What do I do if I have a problem with my doors?

If you have an issue with any of our products, we would stress that you call as soon as you can, so that we may resolve your issue as promptly as we can. You can call on 0800 910 1122.